All orders placed via the online system on this website are operated by The Color Retail.
We offer a totally secure system for ordering and payments.
Please note: we only operate our retail services to UK mailing addresses.
Terms and Conditions overview listed here:
Ordering and Delivery
- To order the products you require, taking care to select the correct item, size and amounts. These items will be processed through the e-commerce system and The Color Retail will be informed of your order.
- Products will be despatched and the packaging will be secure and correctly addressed according to details given by yourself in placing the order.
- All orders are delivered using Royal Mail and require to be signed for
- Please note postage and packing for items is also dealt with in the process of placing an order.
- If you are experiencing any difficulties please email firstname.lastname@example.org
- As a busy salon we cannot always answer the phone for enquiries for sales.
- Both the Salon and the Retail operation will only accept goods back on the basis that the goods have been unopened and are unused.
- Plus most importantly that they are in a re-saleable condition
- Products must be returned within 14 days of purchase.
- Most of our items will have a seal on them and if the seal is broken in any way it will not be accepted under any circumstances.
Returns should be clearly addressed to :
The Color Retail
55 Flamborough Road
- On receipt of the goods returned we will refund you or exchange your item(s)
- Please include a brief note explaining why you are returning the item(s) and please include your name address and order number.
- If you need any further help or assistance please e-mail: email@example.com